ONE: Customer Advisory – CCL – MY

Notice of Booking Cancellation Fee Update

Dear valued customer, 

Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs. Kindly be informed of the revised Booking Cancellation Fee (CCL) which will be applicable from Malaysia (MY) across all trade lanes and services as follows until further notice.

The revised Terminal Handling Charges tariffs for the are also accessible via our ONE e-commerce website after they come into effect. We would like to take this opportunity to thank you for supporting ONE and look forward to continuously serving your global transportation needs.

Should you have any questions, please do not hesitate to contact your ONE representative.

Yours faithfully,
Ocean Network Express Pte. Ltd.